help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic will not time or track any exercise

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-30-2019 14:59

‎11-30-2019 14:59

if I tap on an exercise and hit the go button, the program just crashes and returns to the main exercise screen

Best Answer
0 Votes
2 REPLIES 2

‎12-01-2019 08:48

‎12-01-2019 08:48

Hi @ptier nice to see you around. Welcome to the Community Forums. 

 

Thanks for sharing this information, have you tried to restart your Fitbit Ionic? You can find the steps in this help article: How do I restart my Fitbit device? 

 

Restarting your device turns it off and on without deleting any activity data. If you need additional help let me know.

 

I'll be around!

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

Best Answer
0 Votes

‎12-01-2019 10:49

In response to YojanaFitbit

‎12-01-2019 10:49

yes, I tried that with no luck.

Best Answer
0 Votes