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Ionic won’t charge or turn on

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‎06-26-2021 10:48

‎06-26-2021 10:48

Hi guys my ionic is not charging and is not turning on iv tried cleaning the lead and the connection on the watch and still nothing 

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‎06-26-2021 12:54

‎06-26-2021 12:54

Hi guys the screen has lit up but there is nothing showing on it 

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‎06-27-2021 20:02

In response to philip.dean67

‎06-27-2021 20:02

Welcome to the Fitbit Community, @philip.dean67.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I was able to see that you have already contacted our Support team regarding this, please continue working with them. I know they will be glad to help you out and provide a solution.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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