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Ionic won’t charge

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‎01-02-2022 00:07

‎01-02-2022 00:07

Ionic hasn’t been used in a year and went to start it up again and it won’t charge. It shows 0% when first plugged in but then after about 5 minutes on charge won’t display anything.  I’ve cleaned the contact points as suggested, can’t restart because won’t turn on.  I’ve left it charging for 2 hours and yes it’s the original charger.  The amount these things cost, you would think they would last a lifetime - not just a year or 2.  Any more suggestions to rectify this charging problem?

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‎01-02-2022 18:30

‎01-02-2022 18:30

Welcome to the Fitbit Community, @waynegosnay.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Ionic. Thank you for trying to get them resolved before contacting us.

 

If you followed the troubleshooting steps provided in this article without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

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