Ionic won’t hold a charge

[Rziegler]

This is my second ionic after two other fitbit devices. All have lasted about a year before “crashing “. Now this one won’t hold a charge more than 2 hours. I’ve now purchased 4 different times from fitbit for a activity monitor watch and am considering being done or switching brands. What up?  When it works it’s awesome but only lasts a year?  A lot of money for only a year. 

[SilviaFitbit]

@Rziegler Welcome to the Community. Thanks for the details mentioned. 

Sorry to hear that you're experiencing this with your Ionic. In this case, I've shared your post with our Support team and they will continue assisting you, please check your inbox. 

I'll be around if you have any additional questions. 

[Kimmy101]

Yes mines the same.  Working fine until I did an update now can’t get more than 6-8 hours of working time. 

[SilviaFitbit]

@Kimmy101 It's nice to see you on the Community. 

I appreciate the details mentioned. I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they will continue assisting you. 

I'll be around if you have any additional questions. 

[G-Monat]

Mine the same. I can’t even get through a work day without having to charge.