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Ionic won't let me record exercise

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‎01-21-2019 06:50

‎01-21-2019 06:50

This morning I encountered a new issue with my ionic. The exercise app won't launch at all. Hitting the upper right button or swiping right and tapping the app icon simply returns me to the clock screen. This was working fine yesterday. I've tried restarting the ionic, but still can't get the exercise app to launch. Has anyone else encountered this issue? What were you able to do to fix it?

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6 REPLIES 6

‎01-21-2019 07:21

‎01-21-2019 07:21

Have you removed the exercise app, if possible, then re-added?

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‎01-21-2019 17:33

In response to Rich_Laue

‎01-21-2019 17:33

Thanks for the response. Unfortunately the Exercise app isn't one that can be uninstalled from the Ionic.

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‎01-23-2019 18:35 - edited ‎04-16-2019 00:37

In response to Pete85

‎01-23-2019 18:35 - edited ‎04-16-2019 00:37

Then try setting up the the ionic again.

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‎04-14-2019 08:56

‎04-14-2019 08:56

Hi I' ve got the same problem.  Have you managed to resolve it?

 

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‎04-16-2019 00:39

In response to Essgee

‎04-16-2019 00:39

@Essgee  since we are not sure what the problem or it's symptoms are, may I ask which of the possible ways you use to record your unknown type of exercise?

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‎04-16-2019 02:26

In response to Rich_Laue

‎04-16-2019 02:26

It would not let me record any activity at all, just kept flashing green and then back to the exercise icon.  I eventually did a factory reset and fingers crossed it now seems to be working.
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