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Ionic won't power up

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‎06-03-2021 21:42 - last edited on ‎06-04-2021 11:16 by

‎06-03-2021 21:42 - last edited on ‎06-04-2021 11:16 by

my ionic is less than 12 months old and will not power up.

 

 

Moderator edit: subject for clarity 

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‎06-04-2021 11:16

‎06-04-2021 11:16

Welcome to the Fitbit Community, @bigkev47.

 

Thanks for the details shared in your post. I recommend following our troubleshooting instructions including a restart in Why isn't my Fitbit device's battery charging?

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

View best answer in original post

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3 REPLIES 3

‎06-04-2021 11:16

‎06-04-2021 11:16

Welcome to the Fitbit Community, @bigkev47.

 

Thanks for the details shared in your post. I recommend following our troubleshooting instructions including a restart in Why isn't my Fitbit device's battery charging?

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎06-07-2021 03:59

In response to LiliyaFitbit

‎06-07-2021 03:59

thanks for the info. my fitbit is now working. reset the device and all is good.

can't thank you enough.

 

bigkev47

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‎06-07-2021 12:28

In response to bigkev47

‎06-07-2021 12:28

Thank you for your reply, @bigkev47.

 

This is great news and I hope you continue enjoying the Fitbit experience! I appreciate your feedback and would like to invite you to visit our Health & Wellness board where you can make new friends and create your own topics.

 

Keep on visiting the forums!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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