02-18-2021
09:39
- last edited on
02-19-2021
14:52
by
RicardoFitbit
02-18-2021
09:39
- last edited on
02-19-2021
14:52
by
RicardoFitbit
Fitbit ionic wont show GPS route while using c25k App?
Moderator Edit: Clarified subject
02-19-2021 14:51
02-19-2021 14:51
Hi @Nohuj, welcome to the Community Forums.
Thanks for bringing this to our attention. To better assist you with this, can you please let me know when was the first time you experienced this issue and how many times since then? Are you tracking your activity using the Exercise app of your Ionic or using the c25k app? Are you trying to check the GPS map from the exercise tile of the Fitbit app or the c25k app? More details will be appreciated.
Looking forward to your reply.
02-21-2021 06:44
02-21-2021 06:44
@Nohuj No additional details will help. I have the answer for you. The Exercise app and the C25k app must both work in the foreground. Neither one can run in the background. This is an insurmountable app limitation. You can't use them at the same time.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.