help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic won't sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-20-2018 05:40 - last edited on ‎07-14-2019 12:44 by Moderator Alum

‎01-20-2018 05:40 - last edited on ‎07-14-2019 12:44 by Moderator Alum

Ionic won't sync

 

 

Moderator edit: subject updated for clarity

Best Answer
0 Votes
3 REPLIES 3

‎01-20-2018 07:01

‎01-20-2018 07:01

What troubleshooting steps have you tried?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
Best Answer
0 Votes

‎01-20-2018 13:45

‎01-20-2018 13:45

This week mine will not sync either.  I have tried restarting the watch, uninstalling and reinstalling the app on my phone, checking all my phone and bluetooth settings, having it sync to my computer and starting all over again, and none of it works. 

Best Answer
0 Votes

‎01-20-2018 14:29

In response to Patty22

‎01-20-2018 14:29

@Patty22, Welcome!

 

How is the battery level on all devices involved?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
Best Answer
0 Votes