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Ionic won't sync

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Ionic quit sync' after 04/04/21

 

troubleshoot "fixes"   tried to reinstall fitbit app on google play

 

app won't install now even though it was installed for 2 years fine 

 

tried iPad   app installs and fitbit ionic shows as connected after pairing, but the fitbitty won't sync

 

even tried to upgrade to premium but still no sync

 

first fitbit died one week past warranty on Swedish hike   purchased in USA but warranty only one year   Euro peep get two year

 

now  the fitbit just won't sync

 

five hours of frustration with troubleshioting this to no avail

 

i have restarted it 15 plus times 

 

frustration with a capital F

 

anyone want to suggest a reliable alternative?

 

or should i just use my phone and a free app that downloads fine on google play

     it might not tell me my beats per minute but at least it will log my steps for free    why will this free app install and FitBit not do shhhhhh ...?

 

 

Moderator edit: subject for clarity

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Welcome to the Fitbit Community, @outrage.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I am sorry to hear about the frustration this situation has caused. I recommend checking if your watch is updated to the latest version as updates come with new features and bug fixes: How do I update my Fitbit device? 

 

For complete troubleshooting tips to resolve the syncing issue, see Why won't my Fitbit device sync? You should be able to download and install the Fitbit app from Google Play Store (Apple devices—Apple App Store).

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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