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Ionic won’t track my steps

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‎03-16-2019 13:49 - last edited on ‎03-22-2019 15:00 by Moderator Alum

‎03-16-2019 13:49 - last edited on ‎03-22-2019 15:00 by Moderator Alum

My Ionic won’t track my steps! It’s never been right since I’ve had it, but now it said I took 24 steps all day! I work in a pharmacy!

 

 

Moderator edit: subject for clarity

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‎03-16-2019 14:23

‎03-16-2019 14:23

Hello and welcome to the forums @MeeMee927 

 

Have you tried restarting your device? Click to learn how. Let us know what happens.

Stepping in the U.S.A. since September 2013. Android 14

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‎03-22-2019 15:01

‎03-22-2019 15:01

A warm welcome to the Community @MeeMee927 and @Odyssey13 thanks for the input.

 

I am sorry for the delay in respond. I was able to see here that our friend @Odyssey13 provided some instructions in order to fix this steps issue. Was this the answer you were looking for? If it was, I recommend marking the answer given as a solution. By doing this, other users with the same inquiry will be able to find a faster response.

 

Now if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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