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Ionic won't turn on

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‎02-08-2019 13:05 - edited ‎02-08-2019 13:05

‎02-08-2019 13:05 - edited ‎02-08-2019 13:05

My ionic suddenly turned off and it was on at least 80%. I tried opening it by holding the buttons in case it was turned off but that failed. I put it in the charger but it still failed. It's been in the charger scince 5:00 GB time.

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‎02-08-2019 13:59

‎02-08-2019 13:59

It's failed..  If it's older than 12 months you will need to purchase a new one.  I had 4 die, including my wife's in 13 months...  The Ionic is faulty by design.  Fitbit would not stand behind my Ionic because they said it was a few months out of warranty.  Luckily for me,  Amazon felt like I was wronged by fitbit and refunded me even after I had the watch for 14 months or so... 

 

Trust me, your watch is toast unfortunately..

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‎02-08-2019 13:59

‎02-08-2019 13:59

It's failed..  If it's older than 12 months you will need to purchase a new one.  I had 4 die, including my wife's in 13 months...  The Ionic is faulty by design.  Fitbit would not stand behind my Ionic because they said it was a few months out of warranty.  Luckily for me,  Amazon felt like I was wronged by fitbit and refunded me even after I had the watch for 14 months or so... 

 

Trust me, your watch is toast unfortunately..

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