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Ionic won’t turn on

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‎01-07-2018 09:06

‎01-07-2018 09:06

I just got my ionic in November and it now won’t even turn on? I looked at it this morning and it said low battery I then put it on the charger for 4 hours. I just tried it and it won’t turn on? Is it broken?

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2 REPLIES 2

‎01-07-2018 09:26

‎01-07-2018 09:26

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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‎01-15-2018 07:54

In response to WendyB

‎01-15-2018 07:54

I tried it that day about 5 times it didn't work then kept it plugged in, the next day I tried it again and after 3 tries it worked

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