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Ionic won’t update

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‎10-19-2021 21:43

‎10-19-2021 21:43

I received a notice to update my Ionic and so I tried to “update tracker” and it just keeps saying “connecting” but then won’t actually update the Fitbit. Anyone else have problems with the update not updating? 

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‎10-20-2021 06:34

‎10-20-2021 06:34

Welcome to the Fitbit Community, @SunsetRunner.

 

Thanks for the details shared in your post. I appreciate your efforts and recommend following our troubleshooting tips in Why can't I update my Fitbit device? 

 

Hope this gets you back on track. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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