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Ionic won't vibrate for notification

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‎11-07-2020 01:17 - last edited on ‎11-08-2020 15:38 by

‎11-07-2020 01:17 - last edited on ‎11-08-2020 15:38 by

Hi can someone help me iv had my ionic a month now & the notification has stop working, it should vibrate when i have call or text coming in but it doesn't, ive followed instructions, asked me then to restart me phone to connect to tracker but still not working, can anyone assist.

 

 

Moderator edit: subject for clarity 

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‎11-08-2020 15:24

‎11-08-2020 15:24

Welcome to the Fitbit Community, @ABlakeSlator.

 

I appreciate your participation in the Forums and sharing that your Fitbit Ionic stopped vibrating for notifications. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I recommend confirming that your Fitbit Ionic is paired to your Fitbit account and that "Do Not Disturb" and "Sleep Mode" are turned off on your watch. For more information, see How do I navigate my Fitbit device? For complete troubleshooting tips, see Why didn't my Fitbit device alert me?

 

To resolve the issue with notifications, see How do I get notifications from my phone on my Fitbit device?

 

Keep me posted on the outcome.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎11-10-2020 01:25 - edited ‎11-18-2020 21:51

‎11-10-2020 01:25 - edited ‎11-18-2020 21:51

I have exactly the same problem. Anyone got a suggestion? This is quiet a common issue , please suggest me if you find any solution for it 

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‎11-10-2020 16:21

In response to Meyer34

‎11-10-2020 16:21

Mine is doing the same thing.  I restarted the device, uninstalled and reinstalled the APP, did a factory reset, and started from the beginning.  Still nothing.  Mine has no vibrations at all.  I noticed that mine started doing this after the latest APP update a couple of weeks ago.  I hope someone can help.

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