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Ionic won't vibrate on messages or phone calls

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‎05-07-2018 07:50

‎05-07-2018 07:50

Header says it all. It used to work and just stopped. I checked notifications on the Ionic and they are on. I also have a Samsung S9 and the notifications are on for messages and calls on it. Any help would be appreciated.

 

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21 REPLIES 21

‎08-12-2019 13:02

In response to Baja13

‎08-12-2019 13:02

Thanks! That helped! 

I was very frustrating with this not working! I even contacted Fitbit Help Chat and they walked me through the different pairing steps, which I already did previously, and didn't work. 

Also when I navigated to the settings/notification, it said that they are turned on. So this 'press and hold the button' is new to me. It showed a different Notification setting, that was off.

Anyhow, the Fitbit Help Chat didn't tell me about this selection (not even sure they know) and I was told it is a software bug that they will fix.

So thanks again for the tip to 'press and hold' the button! Who would have thought that?!?!?!

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‎09-23-2019 17:32

‎09-23-2019 17:32

1. HOLD down Left button

2. Entering Music Controls, Swipe Right

3. Entering TWO Setup Functions; Screen Wake (Manual/Auto), and Notifications (off/on)

4. Set Notifications to ON

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