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Ionic won’t vibrate

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‎04-19-2021 13:35

‎04-19-2021 13:35

Hi. My ionic hasn’t vibrated for weeks. I miss all my alarms for medicines and calls at work. I have followed all the advice I have seen in the forums: deleting app and removing device. When I start my stopwatch to check the vibrate motor it doesn’t vibrate then either. Can someone help me please it’s driving me insane!!

 

 

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3 REPLIES 3

‎04-23-2021 11:23 - edited ‎04-23-2021 11:23

‎04-23-2021 11:23 - edited ‎04-23-2021 11:23

Welcome to the Fitbit Community, @danniflynn.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how frustrating this is for you and recommend restarting your watch: How do I restart my Fitbit device? Please also try our complete troubleshooting instructions in Why didn't my Fitbit device alert me?

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎04-23-2021 11:27

In response to LiliyaFitbit

‎04-23-2021 11:27

Done both of those already before I messaged

Sent from my iPhone
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‎04-23-2021 19:04

In response to danniflynn

‎04-23-2021 19:04

Thank you for your reply, @danniflynn.

 

I am sorry to hear the issue persists, thank you for your efforts. I recommend getting in touch with our Support team so they can evaluate your device's behavior and help you with this matter. Click here to get connected with them via chat or phone.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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