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Ionic wont sync

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‎07-27-2018 11:58

‎07-27-2018 11:58

Hi all. My ionic hasn't sync'd since Monday. It was never very good at syncing and never sent phone notifications. Can anyone help please as it's annoying me.

 

Thanks

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3 REPLIES 3

‎07-28-2018 00:10

‎07-28-2018 00:10

@jeff79518 what phone are you using? Have you tired restarting the Ionic several times?

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-28-2018 01:24

In response to NellyG

‎07-28-2018 01:24

I did everything apart from deleting it as I didn't want to loose my data. Its an Xperia Z5 which I think is unsupported but work fine with my charge hr. It randomly with no playing or messing around (at least an hour after I stopped) synchronised.

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‎07-28-2018 01:39

In response to jeff79518

‎07-28-2018 01:39

Yes, that phone is not on the supported list, but Im glad it got around to syncing anyway. I think the smart watches are a bit more fussy about what they will sync with so that is probably why your Charge 2 worked fine with it. At least it seems it will sync eventually. It can just be very frustrating in the mean time 

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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