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Ionic wont turn on

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‎09-09-2020 10:51 - last edited on ‎09-09-2020 11:40 by Fitbit Moderator

‎09-09-2020 10:51 - last edited on ‎09-09-2020 11:40 by Fitbit Moderator

Wont turn on, please don't suggest resets tried everything.

 

Moderator Edit: Clarified subject

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‎09-10-2020 12:55 - last edited on ‎10-17-2024 08:17 by Fitbit Moderator

‎09-10-2020 12:55 - last edited on ‎10-17-2024 08:17 by Fitbit Moderator

@Garylancs A warm welcome to the Community. Thanks for getting in touch about this. 

I appreciate the reset tried prior to posting. Since you have tried the recommended troubleshooting but your Ionic is still not turning on, I have shared your post with our team and someone will contact you as soon as possible. 

Keep in mind that due to recent events affecting our operations, we may take a bit longer to get back to you. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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