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Ionic wont work

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‎12-25-2019 18:43

‎12-25-2019 18:43

My fitbit ionic wont charge or even turn on. I have tried many things to try to get it turn on, i have been charging it constantly and still nothing happens. I even tried syncing to my account and thay wont even work. Dont know what i should try next. 

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‎12-26-2019 11:19

‎12-26-2019 11:19

@Abbvr Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

 

I've shared your post with our Support team and they've mentioned you already have a case with them. Please continue the communication through email, they will continue assisting you. 

 

I'll be around if you have any additional questions. 

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