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Ionic wont work

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‎12-25-2019 18:43

‎12-25-2019 18:43

My fitbit ionic wont charge or even turn on. I have tried many things to try to get it turn on, i have been charging it constantly and still nothing happens. I even tried syncing to my account and thay wont even work. Dont know what i should try next. 

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‎12-26-2019 11:19 - last edited on ‎10-10-2025 11:25 by Fitbit Moderator

‎12-26-2019 11:19 - last edited on ‎10-10-2025 11:25 by Fitbit Moderator

@Abbvr Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

I've shared your post with our Support team and they've mentioned you already have a case with them. Please continue the communication through email, they will continue assisting you. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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