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Ionic won't turn back on

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‎12-25-2019 15:27 - last edited on ‎12-26-2019 10:39 by Fitbit Moderator

‎12-25-2019 15:27 - last edited on ‎12-26-2019 10:39 by Fitbit Moderator

Fitbit turned off on it's own and won't turn back on. The green light on the back stays lit. Anyone know what's going on?

 

Moderator edit: Updated subject for clarity 

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‎12-26-2019 11:17

‎12-26-2019 11:17

@SunsetRunner Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

 

I would like you to restart your Ionic and check if it turns on after doing so. 

 

I'll be around if you have any additional questions. 

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