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Jaybird Vista earbuds not pairing

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‎01-12-2020 12:48 - last edited on ‎01-13-2020 12:57 by Fitbit Moderator

‎01-12-2020 12:48 - last edited on ‎01-13-2020 12:57 by Fitbit Moderator

Ionic does not find the Jaybird Vista earbuds.  My phone finds them immediately.  I turned off phone bluetooth, restarted Ionic, and then turned on earbuds.  This did nothing to help.  Have tried for several hours.  My wife has same result with her Ionic.  Saw postings for this from 2017.

 

Moderator edit: Subject for clarity 

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‎01-13-2020 12:57

‎01-13-2020 12:57

Hi @Kevinconnell, It's nice to see you again participating here in the Community Forums, welcome back! 

 

Thanks for bringing this to my attention and for troubleshooting your device prior to posting. If you haven't already done so, please check the details that were specified on our help article: How do I connect Bluetooth audio devices to my Fitbit watch? and let me know how it goes.

 

Keep me posted.

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