help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-13-2019 06:53

‎02-13-2019 06:53

Why aren’t I getting any notifications since the latest update

Best Answer
0 Votes
2 REPLIES 2

‎02-13-2019 07:27

‎02-13-2019 07:27

Hi @wendym61.

 

Have you confirmed that your Ionic has notifications turned on? You can do this by pressing and holding the left button (until a screen pops up), then swipe from the right side of the screen to the left and make sure notifications are set to on. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer
0 Votes

‎02-13-2019 14:33

In response to N8teGee

‎02-13-2019 14:33

For troubleshooting help we would need to know the type of phone that is giving you issues. 

Best Answer
0 Votes