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Left button fell off

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‎06-21-2018 20:16

‎06-21-2018 20:16

I have had my Ionic Fit bit for about 3 weeks and I'm happy with is so far but today the left buttons just fell off without me noticing. Does anyone know if I can order a new button somewhere? I bought this thru Amazon.

Thank you.

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‎06-21-2018 22:35

‎06-21-2018 22:35

If you purchased it from Fitbit on Amazon (and not another unauthorized marketplace vendor), you have a one year warranty. Personally, I would reach out to Amazon first and see if they will send you a new one. They may direct you to contact Fitbit Customer Service though. 

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