help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Left button stop working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-08-2020 15:46

‎01-08-2020 15:46

I’ve owned my ionic for three years but in the last few dats have noticed that the left button has become inoperable. It’s as if the button is permanently pushed in. I was able to turn it off today but now I’m not able to turn it on. Any ideas?

Best Answer
0 Votes
1 REPLY 1

‎01-09-2020 10:13

‎01-09-2020 10:13

@dlacovara Welcome to the Community. Thanks for the details mentioned and for letting me know that you were able to turn it off today. 

 

You may be able to remove dust or dirt by gently using a toothpick around the button. If this does not improve the button performance, you can try to clear debris using canned air. Hold the tracker at arm's length and spray once to loosen any dirt or dust that may have accumulated around the button. 

 

Keep me posted. I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes