Lines on Ionic Screen

[Mako1965]

I have had my Ionic for about a year and it has functioned wonderfully!  Now, my Ionic has several vertical lines on the screen.  I have tried several recommended steps with no luck. I am reaching out to get support in hopes of resolving this issue.   

Thank you.

[SilviaFitbit]

Welcome to the Community @Mako1965. Thanks for the details mentioned and the troubleshooting tried. 

Since, you've tried restarting it but it's still not working. I have shared your post with our Support team and they will continue assisting you. 

I'll be around if you need further assistance. 

[ngcory]

Hello,

I am having the exact same issue that started yesterday!

Can customer support reach out to me as well?

Thank you.

[ngcory]

@SilviaFitbit see comment above

[SilviaFitbit]

Welcome to the Community @ngcory. I appreciate the details shared. I would like you to confirm that you've tried restarting your Ionic. 

Let me know how it goes. I'll be around if you need further assistance. 

[Cookie5588]

Mine is having the same issue! Please help. I have reset my watch.  Thank you!

[ngcory]

Yes I have!

Sent from my iPhone

[SilviaFitbit]

Hey there! Sorry for the delayed reply. 

Welcome to the Community @Cookie5588. Thanks for letting me know that you've restarted your Ionic. I've shared your post with our Support team, they will continue assisting you. 

Thanks for confirming the troubleshooting performed @ngcory. I've shared your post with our Support team, they will continue assisting you and providing you with further options. 

I'll be around if you need further assistance. 

[zerodameaon]

Your device is going to die fully in about a day and Fitbit has no fix for this. I hope your warranty isn't up because they will not help you.