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Local Music Loading Issue

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‎10-17-2017 17:00 - edited ‎10-17-2017 17:06

‎10-17-2017 17:00 - edited ‎10-17-2017 17:06

 I assume this is wifi related, but what a joke, this never works.

 

I bought the Watch Sunday. It has crashed 3 times (to the point of needing a reset. I was able to connect to add local music one time on Sunday (although it was a pain in the butt).

 

Monday came along and I couldn't connect. Finally it just crashed my phone so I tried to switch over to the developer build (30.3.2), no go. Support had me try using the FitBit Connect app instead. It worked once. Realized I had 3 songs that didn't transfer and it wouldn't connect again. Reset phone, reset apps, deletes pairing, still fails. The old app and the new app.

 

Running out of ideas... I am totally cool being a beta tester, I do it for most stuff I use, but an alpha tester is a joke.

 

The watch is sitting next to the router, as is the laptop. My router is dual band, watch is on 2.4.

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‎11-18-2017 04:52

‎11-18-2017 04:52

Thanks for stopping by @wickedathletes! Smiley Very Happy Are you still having issues when loading/syncing your music? If so, please check this post from @MattFitbit for troubleshooting steps. 

 

Hope that helps! 

Maria | Community Moderator, Fitbit


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