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Lost activity minutes

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‎05-26-2019 02:07

‎05-26-2019 02:07

I walked 56km yesterday with a friend. My Fitbit active minutes shows 18.minutes when I actually walked for 12 hours straight. My friend who I walked with has a Fitbit and she has 766 minutes. Is there anyway I can resolve this. I understand how Fitbit calculates minutes but given my friends worked I'm really frustrated it's disappeared. 

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‎05-26-2019 04:57

‎05-26-2019 04:57

I'm having problems aswell. Not liking this Charge 3 AT ALL!!! Always has an isue, doesn't sync well, and now it's lost loads of steps?!! I've been walking all week, with minimum 30 active mins a day. I've lost all my active minutes for Wednesday, right through to yesterday. It's tracking/saving active mins today. But only shows 2/3 out of my chosen 5 days for keeping active! SO annoyed. Continual troubles with this, supposedly newly improved tracker. Much prefer my old Alta, sadly lost in the park. 😞 Grrr...

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