Lost exercise data

[FairWeatherRide]

I seem to be missing some exercise data from this morning. I did 3 rides pretty much back to back but the app only shows the first and a double up of the last one. I’ve tried turning it off and on and soft reset to no avail. I know there was syncing issues this morning but thought they were resolved. Anything else I can try to get the data out? I only really wanted the middle ride 🤦‍:male_sign:

[SilviaFitbit]

@FairWeatherRide Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

It's pretty weird that your exercises aren't showing. Since you already synced and your activities aren't showing, you may want to manually log your activity. 

After this, please restart your Ionic once again and make sure you're manually starting the exercise on your Ionic and finishing it. In case you're tracking it using SmartTrack, please lower the minutes to 10 to confirm that your watch recognizes all your activities. 

I'll be around if you have any additional questions.