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Music app

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‎12-21-2018 16:05

‎12-21-2018 16:05

Is anybody else have trouble with the music app on their ionic? I click on it and the purple loading screen is there and then it just fades back to the main screen. I have reset my Fitbit 3 times and deleted and redownloaded the music app.

?
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‎12-21-2018 17:18

‎12-21-2018 17:18

Sounds very unusual.  Might consider a full reset to new -> but you will need to re-load music etc which is never quick nor simple.  So would call Tech Support first to see if they have any less time consuming method to get it working properly.  Number is linked below.

Vote if this helps you at all and Vote if this is a solution to your issue [Current Leader in Ionic Forum with 15 Solutions + Thumbs Up 92]
Really there is no need to suffer in Frustration - simply call Tech Support at 877-623-4997 and get your Ionic replaced right now while you can
Many have followed this straightforward advice and now have a replacement Ionic - we all should have “zero tolerance” for any defective Ionic
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