Music controls are klunky

[Foxmental]

Seriously, If i'm listening to music from my phone, all it has to do is already be connected to my phone to pause, play, fast-forward, rewind, skip and the information about whats playing. If i'm listening to music coming from my band, then have the controls for that. but right now, if i'm listening to music from my phone and i go to my band to control it, it thinks nothing is playing. i then have to tap the 3 dots on the top-left of the screen. tell it to control my device. It does the bare minimum and then after a few minutes it forgets. The Fitbit Ionic is a full blown smartwatch that can't do something my old Microsoft Band 2 could do. Please fix this. 

[SilviaFitbit]

It's great to have you here @Foxmental. Thank you so much for your feedback. Your Ionic should totally work about music control. I would like you to make sure you've followed this procedure to set this feature properly How do I control music with my Fitbit device?.

If you've but you're still having issues with it, please perform the following advice in this article Why can't I control music on my phone with my Fitbit device?. Also, reply to the following questions: 

- When does it started happening?

- Are you using other Bluetooth device to the same phone? 

- Does this happens every time you're using this feature? 

Hope this helps! Keep me posted.