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Music

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‎03-23-2018 13:01

‎03-23-2018 13:01

Hello,

I have the following problem.

After the update of my Fitbit Ionic last week, everything did it again except for my music (download MP3) He starts well, but after a few seconds the music distorts so that it can no longer be heard. A few times reset to the factory settings, but the same problem! The music function worked well before the update.
Does anyone have an idea what is happening? Possibly a bug?

Regards, Jonny.

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4 REPLIES 4

‎03-23-2018 17:25

‎03-23-2018 17:25

@Wegrennerwrote:

Hello,

I have the following problem.

After the update of my Fitbit Ionic last week, everything did it again except for my music (download MP3) He starts well, but after a few seconds the music distorts so that it can no longer be heard. A few times reset to the factory settings, but the same problem! The music function worked well before the update.
Does anyone have an idea what is happening? Possibly a bug?

Regards, Jonny.

The music,What are you playing the music through? A BT speaker? flyer headphones?

“Just keep swimming,Just keep swimming, swimming, swimming”- Dory
If you find my answers helpful, Vote for them and accept them as the Solution!
Ionic | Charge 2 | iPad 2017 running iOS 12.1.2 Beta
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‎03-24-2018 00:49

In response to supersmart01234

‎03-24-2018 00:49

Hello supersmart, I use the Flyer. The Flyer-Ionic combination worked perfectly until the update! Sorry for my English, but that is via Translate. With regards, Jonny.

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‎03-24-2018 08:50

In response to Wegrenner

‎03-24-2018 08:50

@Wegrennerwrote:

Hello supersmart, I use the Flyer. The Flyer-Ionic combination worked perfectly until the update! Sorry for my English, but that is via Translate. With regards, Jonny.

I mean,OS 2 is still fairly new,I haven’t gotten a chance to try it out yet.Maybe they will fix that in a future update.Try talking to Fitbit support.

 

Have a nice day!

“Just keep swimming,Just keep swimming, swimming, swimming”- Dory
If you find my answers helpful, Vote for them and accept them as the Solution!
Ionic | Charge 2 | iPad 2017 running iOS 12.1.2 Beta
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‎03-25-2018 01:53

In response to supersmart01234

‎03-25-2018 01:53

Okay Supersmart.


Thanks for contributing. I have contacted Fitbit support and wait.

With regards, Jonny.

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