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My IONIC not charging or dead.

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‎08-26-2019 01:09

‎08-26-2019 01:09

My Fit-bit Ionic is not charging or dead. i have tried charging and try to do hard reset and all. Nothing works for me. 

 

Its not even one year old since i purchase. Can anyone guide me what to do next. 

 

Thanks 

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‎08-26-2019 04:25 - edited ‎08-26-2019 04:34

‎08-26-2019 04:25 - edited ‎08-26-2019 04:34

Dear SubashMano,

 

Welcome to the club. Actually, there are tons of users claiming for the same behavior; in my opinion (as stated by others), there is a design "problem" with the device and fitbit will never acknowledge it. Moreover, they are trying to solve the problem offering a 25% discount, which seems ridiculous for a U$ 250-300 device.

 

So, the best option is "move to another brande (a solid one)".

 

Regards,

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