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My Ionic is flipping out

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‎07-06-2018 14:27

‎07-06-2018 14:27

After I went swimming in my Ionic, now my watch is changing modes (clock, to notification, to workouts, etc.) On its own.  I have rebooted my watch and completely shut it down, put it in the charger, everything and it won't stop.  Can anyone help or should contact customer service?

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4 REPLIES 4

‎07-06-2018 14:47

‎07-06-2018 14:47

You need to contact Customer Support.

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‎07-06-2018 16:01

In response to SunsetRunner

‎07-06-2018 16:01

While the ionic is water resistant the pressures of 150 feet deep. The seals are not up to the buttons being pressed while under water. 

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‎07-06-2018 18:53

In response to Rich_Laue

‎07-06-2018 18:53

I didn't push any buttons underwater or while it was wet.  It just started going crazy today and I only went swimming in a pool on the 4th.

Sent from my Verizon 4G LTE Droid
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‎07-07-2018 15:02

In response to Mommyhulk

‎07-07-2018 15:02

Has support got back to you yet? Their Twitter responds tome is about 2-3 hours. 

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