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My Ionic stopped working

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‎02-23-2022 14:34 - last edited on ‎02-23-2022 17:05 by Fitbit Moderator

‎02-23-2022 14:34 - last edited on ‎02-23-2022 17:05 by Fitbit Moderator

My fitbit ionic won't charge anymore out of warranty first ionic had to changed as stopped working now this one only 2 years old disappointed as been fitbit customer since 2014 but fed up with them breaking as soon as warranty finishes

 

Moderator edit: word choice

Moderator edit: updated subject for clarity

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‎02-23-2022 17:04

‎02-23-2022 17:04

Welcome to the Fitbit Community, @Chell28.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Ionic. Thank you for the information provided.

 

If you haven't done so, please follow these troubleshooting steps to resolve battery issues.

 

Whether you have followed our recommendations without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

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‎02-23-2022 18:10

In response to EdsonFitbit

‎02-23-2022 18:10

Done the online chat and did everything they told to me to and nothing worked then after had a email offering me 35% of my next purchase and nothing they can do for my watch 

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‎02-24-2022 11:33

In response to Chell28

‎02-24-2022 11:33

Thanks for your response, @Chell28.

 

Our team is constantly working to improve our products and services. Your feedback is highly appreciated.

 

If you want to check the Fitbit Warranty, please visit this site.

 

Have a nice day.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

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