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My ionic stopped working

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‎06-23-2019 01:34

‎06-23-2019 01:34

My ionic stopped working even though it still has a charge. I’ve plugged it into the charger and there is nothing 

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‎06-23-2019 03:05

‎06-23-2019 03:05

My ionic has stopped working to. It won't turn on??

I need help please

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‎06-23-2019 04:14

‎06-23-2019 04:14

Had the same issue. It had ~80% charge last night and then stopped working in the night. Nothing lights up when I try a restart. Even the lights in the back are dark. A ton of posts on the forum suggest that at 15 months it’ll just die. Hope that’s not what I’m heading for. 

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‎06-23-2019 04:26

‎06-23-2019 04:26

Mine died yesterday too. Unfortunate, because I really liked my Ionic, but their customer service’s response thus far has been just suggesting I buy another with a discount. Still trying to work with customer support, but the number of responses stating this has happened to them recently suggests to me it’s a known issue and Fitbit finds a 12-18 month lifespan acceptable for a $300 smart watch.

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