help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Need help with transferring music

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-05-2017 21:04 - last edited on ‎11-05-2017 22:46 by Fitbit Moderator

‎11-05-2017 21:04 - last edited on ‎11-05-2017 22:46 by Fitbit Moderator

Is there a way to transfer my personal music to the Ionic without downloading the Fitbit app on my computer? I tried this route but it said my computer is not compatible. I am also unable to use Pandora since you have to upgrade to a paid subscription. I really wish other  music apps (Slacker, Amazon Music, etc) could be use because this limited source has made this to be such a painful experience; the device wasn’t cheap and I have no music on it. Help.

Best Answer
0 Votes
2 REPLIES 2

‎11-06-2017 00:13

‎11-06-2017 00:13

Sadly not, no.

Best Answer
0 Votes

‎12-27-2017 07:57

‎12-27-2017 07:57

I did not see this as an issue before my husband bought it for me at Christmas.  It looks like I can use Itunes but I have music purchased and added to Amazon music.  This is very disappointing.  I went this was because I have poor cell service where I live and thought I could add my music like I did to the apple shuffle which they are no longer supporting.  Frustrated in VA.

Best Answer
0 Votes