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New Fitbit Ionic won't setup

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‎07-07-2019 00:23

‎07-07-2019 00:23

Got myself a Fitbit Ionic yesterday. Only having problems setting it up to use it.

Turned it on, went to fitbit.com/setup. Downloaded the Fitbit Connect.

Fitbit Connect doesn't give you the option to setup the Ionic, it's nog on the list of devices.

 

Tried adding a new device on my the IOS Fitbit app, which tells me to go to fitbit.com/setup.

So I'm not able to set it up any way.

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‎07-07-2019 06:36

‎07-07-2019 06:36

Hi @robinbroekhuis, what are the specs of the devices you've tried setting up your Ionic on?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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‎07-09-2019 00:03

In response to DramaQueenDiva

‎07-09-2019 00:03

Found the problem. Running the iPhone on IOS beta 3.
It seems to be a Bluetooth permission problem.

After restarting the iPhone several times I got a new popup for the permission.

Selecting 'Allow' simply solved the problem.

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