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No Volume Control

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I just got Ionic and I was shocked, that i cannot change volume, while using my bluetooth earphones. None of the buttons work.

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What bluetooth eaarbuds are you using? I've heard of some earbuds do not support the volume controls on the Ionic (my Zolo Liberty+ work fine for volume, not so much during a run)

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It's nice to see you around @aszu77! I was wondering the same than @sfringer. Which one do you have? 

 

While music is playing, play or pause the track or tap the arrow icons to skip to the next track or previous track (returning to a previous track isn’t possible when listening to Flow). Press the + and - icons to control the volume.

 

Open the music controls to change tracks or control volume. From any screen, press and hold the back button on your watch and swipe to the Music Controls screen instead of opening the Deezer/Pandora app in case you're using one of those

 

you can always try this troubleshoot and see if the connections works better: 

 

Restart your Ionic

- Unpair and repair the headphones 

.

Give this a go and let me know if that works! 

Maria | Community Moderator, Fitbit


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Just bought some ear pods and can't adjust the volume. Tried this and still no good

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I have the same issue.  I am using I7-TWS earbuds and I cannot change the music volume on my Ionic.

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Not seen anything grim Fitbit to say they're fixing it

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Thanks @Gazztop.  I hope at some point Fitbit will respond.  I like my Ionic but I also like my hearing.  🙂

 

 

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🤞👍

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