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No refund for Fitbit Ionic

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‎09-25-2024 10:00 - last edited on ‎09-27-2024 09:50 by Fitbit Moderator

‎09-25-2024 10:00 - last edited on ‎09-27-2024 09:50 by Fitbit Moderator

Waiting on refund since 10th July which they told me I’d have in 6 weeks but never got?  Contacted recall centre a few times all they say is they apologise for me not getting my refund yet and tells me to wait on email from Fitbit in about 6 hrs from the call but same thing no email from them and just going around in circles by ringing and waiting? 

 

Moderator Edit: Formatting.

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‎09-27-2024 12:12 - edited ‎09-27-2024 13:11

‎09-27-2024 12:12 - edited ‎09-27-2024 13:11

Welcome to the Fitbit Community, @Henryhenry666. I'm sorry to hear that you haven't received your Fitbit Ionic refund and  I'll be glad to assist. 

Thank you for sharing your experience with us and I'll do my best to help you out. I was able to find your case and someone from our team will contact you to help you with it.

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

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‎09-27-2024 12:12 - edited ‎09-27-2024 13:11

‎09-27-2024 12:12 - edited ‎09-27-2024 13:11

Welcome to the Fitbit Community, @Henryhenry666. I'm sorry to hear that you haven't received your Fitbit Ionic refund and  I'll be glad to assist. 

Thank you for sharing your experience with us and I'll do my best to help you out. I was able to find your case and someone from our team will contact you to help you with it.

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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