help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No tracking well

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-14-2018 16:37

‎03-14-2018 16:37

I just switch Fitbit from a flex 2 to an iconic- haven’t changed my activities- and I was averaging 8-9k per day- now I’m averaging 3-5k per day- what’s going on?

its set on my non dominant hand- help!!!!

Best Answer
0 Votes
2 REPLIES 2

‎03-14-2018 18:21

‎03-14-2018 18:21

Try to take a walk for about 30-45 minutes with the gps on, that way it will be more accurate with your step length. Worked for me.

Best Answer
0 Votes

‎03-14-2018 18:58

‎03-14-2018 18:58

What if the Ionic tracks well while the Flex 2 didn't?

Best Answer
0 Votes