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No vibrations with notifications on OS 2.1

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‎05-12-2018 19:50

‎05-12-2018 19:50

I updated to the 2.1 OD yesterday and now the watch doesn't vibrate with notifications?  I hear my phone, and when I look at the watch the message is there, but nothing vibrates.  Tried restarting watch, app, reconnecting blue tooth etc.  It will vibrate with the timers and alarms.  Anyone else?

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5 REPLIES 5

‎05-12-2018 22:52

‎05-12-2018 22:52

I had to toggle "always vibrate" in the app notification settings to on then back off to get it to vibrate for them again. So far it seems to be working again, give that a go?

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‎05-13-2018 05:44

In response to LGlahn

‎05-13-2018 05:44

Thanks for the suggestion, I gave that a try and no luck for me.  Doesn't vibrate with text, calls, nothing.  I would like to uninstall this update because the ability to send one of five replies doesn't outweigh being able to know when I get a text or call.  Thanks for the suggestion!

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‎05-14-2018 17:39

In response to OrthoShoe

‎05-14-2018 17:39

Do you use the Fitbit Pay Feature and/or Device lock?  I just got my Ionic last Thursday and everything was fine until I set up a credit card and Enabled the device lock.  Once I removed the card and disabled the device lock, notifications are working again.  Apparently this is with the "specialized team" according to the chat rep I was dealing with. 

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‎05-14-2018 18:00

In response to OrthoShoe

‎05-14-2018 18:00

Do you use the Fitbit Pay Feature and/or Device lock?  I just got my Ionic last Thursday and everything was fine until I set up a credit card and Enabled the device lock.  Once I removed the card and disabled the device lock, notifications are working again.  Apparently this is with the "specialized team" according to the chat rep I was dealing with. 

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‎06-30-2018 05:41

‎06-30-2018 05:41

In regard to the vibration motor not kicking in, I think I have a solution.

I plug the Ionic into the power for charging, after a minute or so, I restart the Ionic and this seems to re-activate the vibration motor.

Basically then, restart the Ionic while it is charging.

This works for me...

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