04-14-2017
05:54
- last edited on
04-07-2018
10:18
by
LucyAP
04-14-2017
05:54
- last edited on
04-07-2018
10:18
by
LucyAP
Mine is not working Correctly Hasn't worked March14, it's not syncing to my phone.my apologize not working at all
Moderator edit: subject for clarity
Best Answer04-14-2017 06:05 - edited 04-07-2018 10:59
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
04-14-2017 06:05 - edited 04-07-2018 10:59
Welcome to the forums!
Try these threads and see if they help
https://community.fitbit.com/t5/Charge-HR/Having-trouble-syncing-here-s-how-to-fix-this/td-p/1301370
See this thread as well for syncing
https://community.fitbit.com/t5/Flex/syncing-issue-with-my-Flex/m-p/1701255#M163030
Syncing issue for Windows 10
https://community.fitbit.com/t5/Charge-HR/Having-trouble-syncing-here-s-how-to-fix-this/m-p/1301405#...
Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
04-05-2018 15:22
04-05-2018 15:22
Best Answer04-07-2018 10:17
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-07-2018 10:17
Great help @WendyB! Welcome to the Forums @Dortoinia! To better assist you, can you please confirm that you have followed @WendyB's awesome suggestions?
Also, keep in mind that a syncing difficulty is usually caused by a missing requirement. To read more about this take a look at the help article Why won't my Fitbit device sync?
Keep me posted! 🙂