help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not displaying steps on app after OS upgrade

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-20-2018 15:44

‎06-20-2018 15:44

Every time I upgrade the OS (I’ve had fitbits for almost seven years) I have some issue or another. So today i upgraded.  I fixed a couple of issues, but now, on the app on my iPhone the display has switched to calories instead of steps. Frankly I’m not interested in the calories. I want the steps.

 

its interesting because the display on my iPad is fine. It’s my iPhone that is messed up and i can’t figure it out. 

 

Help!

Best Answer
0 Votes
2 REPLIES 2

‎06-20-2018 16:40

‎06-20-2018 16:40

I most certainly can help you with this. First, long hold on the largest icon(Calories). Next, wait until the icons have an "x" on the top right corner. Lastly, drag the icon of your choice, i.e. steps to the calories icon, then it will switch the largest icon.I've included some photos below.Long hold on the center icon...Long hold on the center icon...

 

Drag the icon of your choice to the center to replace the already existing icon.Drag the icon of your choice to the center to replace the already existing icon.

 

Tada! All done.Tada! All done.

 

“Just keep swimming,Just keep swimming, swimming, swimming”- Dory
If you find my answers helpful, Vote for them and accept them as the Solution!
Ionic | Charge 2 | iPad 2017 running iOS 12.1.2 Beta
Best Answer
0 Votes

‎06-20-2018 16:42

In response to supersmart01234

‎06-20-2018 16:42

If you need to add an icon, long holding on the center icon should show you the hidden icons.

“Just keep swimming,Just keep swimming, swimming, swimming”- Dory
If you find my answers helpful, Vote for them and accept them as the Solution!
Ionic | Charge 2 | iPad 2017 running iOS 12.1.2 Beta
Best Answer
0 Votes