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Not logging exercise

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‎01-25-2019 15:16

‎01-25-2019 15:16

Ionic appears to be recording exercise, but is not updating on daily stats and appears to have stopped syncing. It all appears as though it is working,  I have not knowingly changed any settings. E.g. I have exercised every day this week,  fitbit has recognised this but has not updated since Tuesday stating 2/5 days completed. Can anyone help?

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4 REPLIES 4

‎01-25-2019 15:21

‎01-25-2019 15:21

Why won't my Fitbit device sync?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎01-25-2019 15:29

In response to JohnnyRow

‎01-25-2019 15:29

Thanks for that, but not syncing appears to be secondary issue, and I
have checked this article. The "weekly exercise" section on the "today"
option is not updating. I think the root cause of issue is there.
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‎01-25-2019 15:34

In response to Rodmax

‎01-25-2019 15:34

Okay, well we see it differently.  My guess is that not syncing is the root problem.  I don't expect that the tracker is storing info to determine how many days of exercise, but rather is downloading that from the Fitbit database.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎01-26-2019 12:01

In response to JohnnyRow

‎01-26-2019 12:01

Your ionic exercise tile will only display exercise manually logged by the ionic.

Or your daily stats showing up on the Fitbit app and the web portal at www.fitbit.com

 

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