help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not receiving notifications - Phone restart message

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-22-2020 11:32 - last edited on ‎10-26-2020 16:06 by Fitbit Moderator

‎10-22-2020 11:32 - last edited on ‎10-26-2020 16:06 by Fitbit Moderator

Message on app says I need to restart phone - I do this and message stays the same

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
2 REPLIES 2

‎10-26-2020 16:06

‎10-26-2020 16:06

Hi @MattPennington, welcome to the Community Forums!

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which mobile device you're currently using? Also, when was the first time you experienced this? Are you experiencing difficulties with both text and phone notifications or just with one type? I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Looking forward to your reply.

Best Answer
0 Votes

‎10-26-2020 18:02

‎10-26-2020 18:02

I have the same issue. After uninstalling and reinstalling, restarting the phone, resetting the Bluetooth, powering off and restarting the device, I STILL can't get this junk to work. It used to work - now it's a useless cheesy "wristwatch". Maybe it's time for another brand...

Best Answer
0 Votes