02-12-2019 15:00
02-12-2019 15:00
I need help! I do not receive a vibration from my ionic when I receive any messages. I have turned on all notifications. I have repaired it to my phone. I have uninstalled and reinstalled Fitbit app. Still to no avail I receive no notifications. Please help! Please help!
02-14-2019 10:42
02-14-2019 10:42
It's great to see you around @10ns4me! I appreciate the troubleshooting that you've followed as well for the details mentioned.
In this case, I would like you to restart your Ionic and try setting an alarm to double check if your watch vibrates. If your device vibrates but you're not receiving notifications then try the steps on this article.
Hope this helps. Let me know the outcome.
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02-23-2019 09:25 - edited 02-23-2019 09:25
02-23-2019 09:25 - edited 02-23-2019 09:25
Thank you so much for offering this solution. Regrettably, it did not work. I’ve tried several time over the last couple of days.
I am feeling like I might need to get a Apple Watch, which is so sad as I’ve been a Fitbit fan since the very beginning.
02-25-2019 10:55
02-25-2019 10:55
Thank you for the details that you've mentioned @10ns4me. I've shared your posts with our Support team, they will continue assisting you on this matter.
I'll be around if you need further assistance.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.