help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not receiving notifications on Ionic

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-25-2020 09:42 - last edited on ‎10-26-2020 11:56 by Fitbit Moderator

‎10-25-2020 09:42 - last edited on ‎10-26-2020 11:56 by Fitbit Moderator

I can't see notification tab under Fitbit ionic. I tried from android mobile to check it but I see "Notification service not running. A phone restart is required to re-enable notifications on your tracker. Please help with this. 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
2 REPLIES 2

‎10-26-2020 11:56 - last edited on ‎08-25-2025 08:22 by Fitbit Moderator

‎10-26-2020 11:56 - last edited on ‎08-25-2025 08:22 by Fitbit Moderator

Hi @BaluVicky, welcome to the Community Forums!

Thanks for bringing this to our attention and for the details that were shared. To better assist you with this, can you please let me know which mobile device you're currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

Looking forward to your reply.

Best Answer
0 Votes

‎10-27-2020 02:49

In response to RicardoFitbit

‎10-27-2020 02:49

Hi, Thanks for your reply.
I use Lenovo initially and it got worked with it. Later i used Redmi 7 Pro
and it worked. For few days i didnt used my fitbit. Currently i am using it
and facing this issue, I even upgraded fitbit latest version.
Best Answer
0 Votes