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‎02-11-2020 14:54 - last edited on ‎02-12-2020 17:27 by Fitbit Moderator

‎02-11-2020 14:54 - last edited on ‎02-12-2020 17:27 by Fitbit Moderator

I have a ionic Fitbit.  Sometime this week my ionic quit getting all forms of communication from my phone.

 

Moderator edit: Subject for clarity 

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‎02-12-2020 17:26

‎02-12-2020 17:26

Hi @smtbama, it's nice to see you again participating here in the Community Forums, welcome back!

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which mobile device you're currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Keep me posted.

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