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‎02-15-2020 09:57 - last edited on ‎02-16-2020 13:45 by Fitbit Moderator

‎02-15-2020 09:57 - last edited on ‎02-16-2020 13:45 by Fitbit Moderator

Over the last couple of days, I've noticed that I no longer get any phone notifications on my Fitbit from apps such as WhatsApp and Gmail. 

 

Is this an issue anyone else has had any experience with? Thank you for your help in advanced. 

 

Moderator edit: Subject for clarity 

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‎02-16-2020 13:45 - last edited on ‎09-16-2025 07:10 by Fitbit Moderator

‎02-16-2020 13:45 - last edited on ‎09-16-2025 07:10 by Fitbit Moderator

Hi @shaeems, welcome to the Community Forums!

Thanks for bringing this to my attention and the details that were shared in your post. To better assist you with this, can you please  let me know which mobile device are you using? When was the first time you experienced this issue and how many times since then? I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps. 

Let me know if you need anything else.

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