Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not receiving phone calls

Replies are disabled for this topic. Start a new one or visit our Help Center.

Hi I am not able to receive phone call notifications?

 

Is anybody experiencing the same problem?

Best Answer
7 REPLIES 7

Did you check yre Ionic is connected to the Phone?

 

Start Fitbit app to see Ionic is connected!

Best Answer
0 Votes

Yes I haven't received any  notifications at all!

And it's turned on!

What's going on?

Best Answer
0 Votes

Same for me

I get everything else, except calls

And in the app, the call notification is checked

Best Answer
0 Votes

I wasn't receiving. Calls until I opened fitbit on mobile phone tapped on the ionic top right. Scrolled down to notifications and followed the on screen. You have to agree with all allowing questions . Hey presto job done. 

Best Answer
0 Votes

I'm experiencing this same issue.  Seemed to start right after the update in December.  I get notifications for SMS and other apps but phone call notifications don't come through. Also the test notification no longer works. I've rebooted both phone and watch, uninstalled and reinstalled but the issue persists.

Best Answer

No notifications at all. Worked for first week. Now nothing 

Best Answer

All i have to say is... After 30 mails of support they can't find the solution

After 4 months, the watch can't work correctly...

I begin to think about saving money to get a real smartwatch

Notifications is not a nice feature for me... It is something i need. The notifications on this watch don't work correctly and if they don't fix it, they can wait me to buy an other fitbit product.

Best Answer
0 Votes